Wed, 8 Sep 2004 16:26:31 +0800
Dear sir,
Thank you for your email. We would like to apologize for the delay in the processing of your DSL application. Based on the latest feedback we received from our Central Office, several technical configurations are still needed from our end to activate the DSL service in your area. Unfortunately, we cannot provide you with any particular date yet as to when will this be completed. Nevertheless, your application remains to be active in our files and the moment the said configurations can already be implemented, we shall put your application into our priority list for DSL installation.
We will keep you posted on further developments.
We regret the inconvenience this has caused you. Rest assured that PLDT is doing its best to continuously find ways to serve you better. Thank you.
Sincerely,
PLDT HOME DSL