It’s so ridiculous! 
I applied to get my PLDT MyDSL about a year ago and I was hoping to get mine as soon as 3rd Quarter of 2004. My application was pending for more than a year and when the DSL data center has become available in my area, they notified that they have sent a work order to check my area. Then my father went to PLDT this morning…. just to find out that the address in my application was NOT ours but someone else! 
What the…?? The personnel told my father that because of this, they misinterpreted that we lived on that fake address. The truth is, our true address is not yet DSL-capable! For the record they didn’t check the address registered on our telephone number. That is rubbish! Totally rubbish. Why they didn’t check my address and who the hell supplied that fake address? I had two application in MyDSL within a year (2003) and I submitted the same (true) address. This disappointed me so much because now I have to wait until November. 
For @#$% sake, improve your customer service PLDT…. I wish our area will be DSL capable before December. That will be the best Christmas gift this year.